Lead Product Analyst
Product, IT
Ho Chi Minh City, Vietnam
About Timo
Launched in 2015, Timo pioneered digital banking in Vietnam with a mission to make banking faster, simpler, and more accessible.
Today, as part of one of Southeast Asia’s leading digital financial services platforms, Timo is building secure, scalable, and customer-first digital banking experiences for millions of users across Vietnam.
We are looking for curious minds and driven talents from fintech, digital banking, and technology companies who are excited to move fast, build meaningful products, and help shape the future of banking in Vietnam.
A day in your life might include
Team Leadership
- Lead, mentor, and manage the Product Data Analyst team, providing guidance on technical skill development, career growth, and performance management.
- Set the team’s roadmap and priorities in alignment with product and business objectives; allocate resources and manage workload across analysts.
- Recruit, onboard, and build team capability to support Timo’s growing data needs.
- Establish best practices, standards, and quality checks for analysis, reporting, and documentation across the team.
Strategic & Cross-Functional Impact
- Design, build, and deploy elegant BI solutions (e.g., reporting tools) to enable data-informed decisions and meaningful monitoring/analysis of product metrics across the organization.
- Own the overall usability of Timo’s business intelligence system as it relates to product domains, departments, and clusters.
- Drive data practice adoption across the Product organization through self-service capabilities, enterprise BI portal adoption, and other data services.
- Partner with product leaders and business stakeholders to define, evaluate, and refine key product metrics for tracking, reporting, and analysis.
- Represent the Product Data Analyst team in cross-functional discussions, translating business questions into analytical frameworks and communicating insights to leadership.
Analysis & Execution
- Develop and execute complex database queries; oversee and review team analyses for accuracy and rigor.
- Perform and guide in-depth product/consumer data analysis to drive actionable insights.
- Mine and analyze large-scale structured and unstructured data sources to uncover insights, issues, and opportunities, and recommend solutions.
- Partner with Data Engineers to identify and close gaps in data infrastructure, improving data integrity and reliability across the organization.
How to succeed in this role
- 7+ years of data analysis experience, including prior experience leading or managing a team of data analysts.
Leadership Experience: Proven experience mentoring analysts, managing performance, and building team capability. - Advanced Analytical Skills: Mastery in handling complex data analyses and deriving actionable insights from large datasets.
- Strong Technical Proficiency: Advanced expertise in SQL, Python, and data visualization tools (e.g., Tableau, Power BI, Looker).
- Excellent Communication: Ability to articulate complex data insights clearly to both technical and non-technical stakeholders, including senior leadership.
- Deep Business & Product Acumen: Strong understanding of the industry and how data drives product and business outcomes; able to influence strategy and decision-making.
- Champion of Data-Driven Culture: Encourage and facilitate the use of data in strategic decision-making across the organization.
- Strong Project & Stakeholder Management: Able to manage multiple projects and competing priorities simultaneously, driving them to completion.
- Data Governance: Champion data quality, integrity, and governance standards within the team and organization.
- Creative Problem-Solving: Use innovative thinking to solve complex problems and uncover new opportunities through data.
- Cross-Functional Collaboration: Work effectively with IT, Marketing, Sales, and other departments to ensure data needs are met and insights are integrated into the business.
- Impact-Oriented: Prioritize tasks and projects based on potential organizational impact, focusing on high-value work.
Sound exciting? Get in touch today!
TIMO is a fun smart bank for anybody wanting to become richer.