mParticle by Rokt is widely recognized as one of the leading customer data platforms, serving hundreds of global brands and helping them turn data to insights and insights to action. Built on top of end-to-end streaming architecture, we are committed to empowering businesses to deliver personalized and engaging experiences to their customers across all screens and devices. We believe that the opportunity to help teams activate insights from their customer data to deliver more relevant and adaptive experiences is more important than ever. In January 2025 mParticle merged with Rokt and became mParticle by Rokt. Together, our AI and ML-powered Rokt Brain and ecommerce Rokt Network will power more than 6.5 billion transactions, connecting 400 million customers across the world’s leading companies.

We are Rokt, a hyper-growth ecommerce leader. We enable companies to increase value by unlocking real-time relevancy in the moment that matters most, when customers are buying. Together, our AI and ML-powered Rokt Brain and ecommerce Rokt Network will power more than 6.5 billion transactions connecting 400 million customers across the world’s leading companies. In January 2025, Rokt’s valuation increased to $3.5 billion USD, allowing us to expand rapidly across 15 countries.

At Rokt, we practice transparency in career paths and compensation. At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

We are looking for a Solutions Consultant

Compensation: $110,000 -$130,000 Base + Target Variable, employee equity plan grant & world class benefits.

As a Professional Services - Solutions Consultant at mParticle by Rokt, you will work directly with our clients, often in collaboration with the Customer Success team, in owning technical projects, technical account health and relationships with our clients. You will play a critical role in ensuring our clients are successful in adopting, leveraging and growing with the mParticle by Rokt platform, and maximizing value from our services and solutions.

Your work will be meaningful and have a strong impact on mParticle by Rokt and our clients’ success. You will have a high degree of freedom in your work, with support from the entire team. You will interact with some of the best minds in the data technology and marketing space and have the opportunity to partner with cutting edge platforms across the machine learning, analytics, attribution, marketing automation, and social media domains.

About the Candidate

The Successful candidate will:

• Serve as the customers' trusted technical advisors by providing technical expertise on the mParticle platform and sharing technical best practices to help customers achieve their business goals
• Serve as the customers’ Professional Services main point of contact
• Own customers' evolving technical roadmap for the mParticle platform to ensure account's technical health and success
• Evangelize, educate and support customers on data driven use cases and their execution.
• Collaborate across mParticle by Rokt’s product, engineering, sales, and client services functions in orchestrating solutions to customers' use cases
• Contribute to Quarterly Business Reviews with key clients
• Author content for the mParticle Customer Knowledge Base and Blog including feature guides and best practices.
• Travel approximately 25%.