PropertyGuru is Southeast Asia’s leading PropTech company, and the preferred destination for over 34 million property seekers to connect with almost 55,000 agents monthly to find their dream home. PropertyGuru empowers property seekers with more than 2.8 million real estate listings, in-depth insights, and solutions that enable them to make confident property decisions across Singapore, Malaysia, Thailand, and Vietnam.

PropertyGuru.com.sg was launched in Singapore in 2007 and since then, PropertyGuru Group has made the property journey a transparent one for property seekers in Southeast Asia. In the last 16 years, PropertyGuru has grown into a high-growth PropTech company with a robust portfolio including leading property marketplaces and award-winning mobile apps across its core markets; mortgage marketplace, PropertyGuru Finance ; home services platform, Sendhelper ; a host of proprietary enterprise solutions under PropertyGuru For Business including DataSense, ValueNet, Awards, events and publications across Asia.

For more information, please visit: PropertyGuruGroup.com ; PropertyGuru Group on LinkedIn

As a Guru you will be accountable for:

• Provide leadership and direction to the user research team, defining and executing a comprehensive user research strategy aligned with the company's goals and objectives.

• Manage and mentor a team of user researchers, fostering their professional growth and development, and ensuring the team's success in delivering high-quality research outcomes.

• Lead the planning and execution of qualitative and quantitative user research studies to gather insights into user behaviors, needs, and preferences across PropertyGuru Group's products and services.

• Stay abreast of industry trends, best practices, and emerging methodologies in user research, continuously enhancing the team's capabilities and driving innovation in research methodologies.

• Effectively communicate research findings, insights, and recommendations to stakeholders at all levels of the organization, advocating for user-centric design principles and driving a customer-first mindset across PropertyGuru Group.

• Establish and optimize research operations and processes, ensuring efficiency, scalability, and consistency in research activities and deliverables.

• Manage relationships with external research vendors and partners, overseeing the selection, engagement, and quality of research services provided.

We're looking for someone who:

• Proven experience in leading and managing user research teams, with a track record of driving successful research initiatives and delivering actionable insights that inform product strategy and design.

• Strong strategic thinking skills, with the ability to translate business goals and user needs into a cohesive user research strategy that drives product innovation and differentiation.

• Excellent people management and leadership skills, with a demonstrated ability to inspire, motivate, and mentor a team of user researchers.

• Deep knowledge of qualitative and quantitative research methodologies, including usability testing, user interviews, surveys, and ethnographic research, as well as experience with research tools and platforms.

• Strong analytical and critical thinking skills, with the ability to synthesize complex data and research findings into actionable insights and recommendations.

• A passion for learning and staying abreast of industry trends, best practices, and emerging methodologies in user research, with a commitment to driving innovation and excellence in research practices.

At PG, every Guru is guided by our comprehensive development map, which includes:

Core Values
Own It & Deliver It; Respect & Care for Each Other; Have Fun & Celebrate Success
Push Beyond Good; Create What's Next

Leadership Traits
Engaging in Courageous Conversations; Embracing Continuous Learning; Fostering Creative Collaborations

PropertyGuru Group is an equal opportunity employer committed to fostering an inclusive, innovative a learning environment with the best employees. Therefore, we provide employment opportunities without regard to gender, identity, race, religion, nationality, age, marital status, disability, or any other protected status, per applicable law. If there is anything we can do to help ensure you have a comfortable and positive interview experience, please let us know.