Social Media Associate
Marketing & Communications
Jakarta, Indonesia · Asia
About the role
Pluang is a licensed multi-asset investment platform, and our social channels are how most Indonesians first meet us. This role lives where the conversation happens — Threads and X — and brings that same energy into timely reels on TikTok. You will be the voice that engages with our community, not just at it: spotting what people are talking about, jumping into the right conversations, and turning culture and trends into content that feels native to each platform.
Because everything we publish about money is regulated, you will work inside a workflow with fact-checking and compliance checks. You will never be alone in this — Creative, Research and Compliance are there to help you get it right, fast. If you love being online and want your instincts to actually drive a brand, you will enjoy this role.
P.S. We are leaning hard into Threads, where we are growing fast and 100% organically — so you would be shaping a channel while it is still on the way up.
| The split ~70% community on Threads & X · ~30% vertical video on TikTok (TikTok-first friendly) |
What you will do
Community — Threads & X (~60%)
Create Threads- and X-friendly contents — both original posts and smart derivatives of content from our other channels.
Engage with users in the comments of our own posts, and keep the conversation alive.
Trendjack: spot trends across social and Google, and turn the relevant ones into Threads and X content when they fit Pluang.
Comment-jack: find user posts on Threads and X that genuinely connect to Pluang, then reply and spark a meaningful, insightful conversation.
Acknowledge user complaints or requests coming from content, comments or DMs, and work with the Customer Service team to get them resolved.
Original TikTok Reels (~30%)
Comfortable producing end to end reels: ideation, storyboard, production and publishing; and being in front of the camera (becoming the face of our TikTok channel)
Engage with users in the comments of your videos.
Trendjack trending topics from social and Google into vertical video when they are relevant to Pluang.
Holistic professionalism (~10%)
Monitor performance and run A/B tests on formats and approaches to find the formulas that actually move the numbers.
Keep an eye on what other brands and competitors are doing on each channel, and report weekly to the Senior Social Media Manager and the leadership
Be our go-to person for new features, algorithm or policy changes, and channel updates — so we can get ahead of each change and plan to win it.
Proactively optimize the channels as well as approach to content deliveries, while living and breathing financial contents and the many creative ways it can be conveyed to achieve high relevance and engagement numbers
What we are looking for
Must-haves
Min 3 years handling TikTok, Threads and/or X — and you genuinely live and breathe these platforms as a user, not just as a marketer
You know what is trending, what the conversation is right now, and what is already stale
Fluent across Threads, X and TikTok — how each one feels, what works, and how they differ
Creative and plugged into social trends, events and culture
Comfortable with CapCut or similar short-video editing tools
You use AI in your daily workflow — for research, ideation, scripting or editing
Comfortable with the VUCA environment — our cycle is weekly and it does not slip
A team player who takes feedback from Creative, Research and Compliance without treating it as interference
Comfortable and natural on camera
Basic understanding of investing or financial products - if you feel lacking, you must have the drive to catch up in a short period of time
Familiarity with the native analytics tool within TikTok, Threads and X to derive simple actionable insights
Bonus points (you do not need all of these)
Experience creating content in a regulated industry (finance, health or pharma).
Familiarity with scheduling and analytics tools such as Metricool, Buffer or Later
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Motion graphics or light editing beyond the basics
We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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