About the Job

We are looking for a highly organized, proactive, and detail-oriented Business Development Support to join our team on a full-time basis. In this role, you will play a pivotal part in bridging the gap between sales execution, merchant onboarding, and administrative compliance. You will act as a strategic partner to our Business Development (BD) team, ensuring all merchant projects progress smoothly toward their target go-live timelines.

This is a unique hybrid position comprising 75% Sales Support & Project Tracking and 25% Legal Administration. This entry-level role offers an exceptional career launching pad with a clear growth path. If you have an eagle eye for detail, excellent communication skills, and a solid understanding of legal agreements (Fresh graduates in Law are highly encouraged to apply!), this role is perfect for you.

Responsibilities:

Sales Support & Project Tracking (75%)

• Timeline & Project Tracking: Monitor and track the end-to-end progress of merchant onboarding and upselling projects to ensure they strictly meet the targeted go-live timelines.

• Document Submission & Onboarding Audit: Take full ownership of gathering, checking, and completing all missing merchant document submissions required for onboarding and upselling processes.

• Proactive Bottleneck Management: Maintain a strong sense of urgency to identify critical roadblocks and proactively chase internal BD teams if urgent issues threaten to delay project timelines.

• Merchant Partner Relations: Act as a reliable point of contact for merchant PICs. Follow up on outstanding requirements tactfully and professionally, ensuring a positive partner experience without being intrusive.

Legal Administration (25%)

• Contract Management: Maintain accurate digital archives of all active merchant agreements and compliance documents.

Skills & Qualifications:

• Education: Bachelor’s Degree in Any Major (Business Administration, Management, Communication, or Law are preferred).

• Experience: Fresh Graduates are warmly welcomed to apply. Prior internship experience in Legal Admin, Corporate Law, Sales Support, or Project Management within a fast-paced environment is a huge plus.

• Tools: Tech-savvy and proficient in using Google Workspace (Google Sheets, Docs) or other spreadsheet/tracking tools.

• Communication Style: Exceptional interpersonal and communication skills. Ability to follow up assertively yet politely with both internal stakeholders and external merchant PICs.

• Mindset: Highly proactive, solution-oriented, resilient under tight timelines, and possesses a strong "partnership" mindset.