About the team

Our General Health Services team is critical to the success of Doctor Anywhere. We are a team of healthcare professionals who oversee Doctor Anywhere’s medical operations including clinics, telemedicine and mobile services. With our patients as top priority, our team works closely together to deliver the benefits of innovative medical technology.

About the role

We are seeking a Senior / Clinic Assistant who will provide operational support for the clinics.

A summary of the key responsibilities are as follows:

• Handles front desk registration of patients, schedule medical appointments, dispense medications and consumables and payment collection
• Error free results entry to CMS system
• Responsible for correct billings/invoices; accountable for cash collection and ensure accuracy
• Conduct monthly stock taking of drugs and consumables
• Responsible for self-development by attending in-house courses during work hours or after work hours
• Assist Doctor to provide treatment and medical examination
• Ensure that the clinics are kept clean and tidy at all time
• To carry out any other duties and responsibilities as assigned by Supervisor/Manager
• Able to work in the evening and on weekends according to roster based on clinic operation hours
• Clinic Locations: Ang Mo Kio & Potong Pasir clinic.

*Rotation to different clinics when deemed necessary to support the clinic operations*

About you

• Minimum 1 - 3 years of related clinic assistant or customer service experience preferred
• Able to work on rostered shifts, which includes some weekends and public holidays
• Clinic Opening Hours: Weekdays: 8.30am-4pm, 6pm-9pm; Weekends/PH: 8.30am-12pm - Potong Pasir
  
• Excellent communication skills
• Computer Literacy is required
• Unquestioned integrity and high standards in the work you do
  
• A start-up attitude - you take full ownership of things that you do, willing to go out of your comfort zones and take on new challenges.
• Comfortable with ambiguity and flexible to learn new things - we’re not done growing, and heading into uncharted territories is part of the fun!

About Doctor Anywhere

Doctor Anywhere (DA) is a regional tech-enabled, omnichannel healthcare provider delivering care to 2.5 million users across 6 countries in Southeast Asia. Founded in 2017 with a mission to make healthcare simple, accessible, and efficient for all, DA leverages technology to enable individuals towards preventive, long-term health via holistic offerings including our telehealth app, physical clinics and pharmacies, mental wellness, specialist consults, and also an online health & wellness marketplace for supplements, healthy snacks, home-based health screening and vaccinations.

DA’s goal is to build a regional digital healthcare ecosystem, advanced by the 3,000 GPs and specialists within our regional network, over 1,000 corporate organisations, and 25 regional insurers we work with. Grounded in our motto “Keep Going, Keep Growing”, our team strives towards excellence, with innovation and collaboration at our core, and values diversity in perspectives brought by every member. Join us in our mission to transform Southeast Asia’s healthcare future!

Not for you? We have other opportunities that may interest you or someone you know. Feel free to visit us at our careers page - https://doctoranywhere.com/job-listing/ for more information.