About the team

Our Commercial team is a pivotal component of Doctor Anywhere. We're a tenacious group in charge of a wide range of business development and strategic partnership initiatives. Our primary job is to establish and expand our collaboration with insurance providers, healthcare agencies and corporate clients in order to provide healthcare to employees and the community.

About the Role

We are seeking a motivated and customer-centric Senior/Executive, Business Development to join our growing employee benefits team in Singapore.

In this role, you will manage a portfolio of key insurer and broker partners, serve as the main point of contact for assigned partners, ensuring a high level of responsiveness and proactive engagement. You will play a vital role in driving revenue growth, client retention, and identifying new corporate healthcare solutions business opportunities within your assigned portfolio.

This role is based in Petaling Jaya, Malaysia and reports directly to the Manager, Business Development

A summary of the key responsibilities are as follows:

Relationship Management Support

• Assist the BDM in building and nurturing strong, long-term relationships with key stakeholders within assigned insurer and broker accounts.
• Support client engagement by preparing meeting materials and client decks, tracking follow-ups, and coordinating with internal teams to ensure timely responses.
• Help manage client escalations by gathering details, liaising with relevant teams, and ensuring issues are resolved promptly to maintain client satisfaction.

Account Growth & Retention Support

• Provide research and insights to help identify new business opportunities within existing insurer and broker accounts.
• Support cross-selling initiatives by coordinating proposals and ensuring accurate information on Doctor Anywhere’s suite of solutions (e.g., screenings, vaccinations, wellness programs).
• Assist in contract renewal preparations, including compiling performance data, conducting basic analysis of data, and drafting supporting documents for negotiations.
• Track account performance metrics, maintain dashboards/reports, and highlight key trends or risks

Operational Excellence Support

• Coordinate monthly SLA review materials and follow up on action items with internal teams.
• Support the organization of clients’ quarterly review, including agenda preparation, data consolidation, and documentation of agreed objectives.
• Work closely with internal stakeholders (operations, product, technology, finance) to ensure smooth execution of client deliverables.
• Assist in payment collection processes by monitoring outstanding invoices and facilitating communication between finance teams and partners.

About you

• Bachelor’s Degree with 2–3 years’ account management experience, ideally in insurance, healthcare, or employee benefits.
• Fresh graduates with strong interest in business development are welcome.
• Proactive, results-driven, and committed to delivering excellent pre- and post-sales service.
• Knowledge of the insurance brokerage landscape
• Strong communication, interpersonal, and presentation skills; able to build credibility with senior stakeholders.
• Skilled in problem-solving, negotiation, and data analysis.
• Self-motivated team player with a start-up mindset, adaptability, and willingness to take on new challenges.
• Proficient in Tableau or similar data visualization tools, as well as presentation platforms (e.g., PowerPoint, Google Slides) for reporting and insights
• A start-up attitude - you take full ownership of things that you do, willing to go out of your comfort zone and take on new challenges.
• Comfortable with ambiguity and flexible to learn new things - we’re not done growing, and heading into uncharted territories is part of the fun!

About Doctor Anywhere

Doctor Anywhere (DA) is a regional tech-enabled, omnichannel healthcare provider delivering care to 2.5 million users across 6 countries in Southeast Asia. Founded in 2017 with a mission to make healthcare simple, accessible, and efficient for all, DA leverages technology to enable individuals towards preventive, long-term health via holistic offerings including our telehealth app, physical clinics and pharmacies, mental wellness, specialist consults, and also an online health & wellness marketplace for supplements, healthy snacks, home-based health screening and vaccinations.

DA’s goal is to build a regional digital healthcare ecosystem, advanced by the 3,000 GPs and specialists within our regional network, over 1,000 corporate organisations, and 25 regional insurers we work with. Grounded in our motto “Keep Going, Keep Growing”, our team strives towards excellence, with innovation and collaboration at our core, and values diversity in perspectives brought by every member. Join us in our mission to transform Southeast Asia’s healthcare future!

Not for you? We have other opportunities that may interest you or someone you know. Feel free to visit us at our careers page - https://doctoranywhere.com/job-listing/ for more information.