About the DA Product team

With Doctor Anywhere driving to become a product-led organization, our Product team is responsible for shaping our product strategy, and striving to bring the best products and services to both our users and the future of Doctor Anywhere. Our team consists of passionate and talented and ambitious Product Managers and Designers who continuously evolve our products to maximize business value and improve user experience

We are seeking a Product Manager to join our Product team to enhance our consumer facing product capabilities serving the needs of the healthcare industry.

As a Product Manager, you will:

• Define product vision and scale DA's suite of healthcare solutions
• Act as the voice of the users - Leverage data, user research, market analysis, and competitive landscape to drive product insights & feature prioritization
• Create a product roadmap for your specific product domain to maximize business value and user satisfaction, align the strategy with the rest of the company, drive the implementation of the strategy, and measure success
• Collaborate with business stakeholders, Engineering, and Designers to build a feature or product that solves users’ pain points as well as bring business value
• Break down complex business requirements into actionable solutions and develop user stories, roadmaps, and release plans

Domain: Patient Journey & Support

• Craft a seamless end-to-end patient experience from first touch (onboarding) to post-consultation care.
• Own funnel conversion, session engagement and CSAT—using qualitative insights & analytics to prioritize improvements.
• Champion accessibility, trust and compliance in KYC and medical-data workflows.
• Drive adoption of programme modules to expand Doctor Anywhere offering.
• Lead the roadmap for customer-support tooling—integrating AI and knowledge bases to reduce ticket volume and time-to-resolution.
• Partner with General Health Services, Customer Support, Engineering and Data teams to surface insights and measure outcomes.

Requirements

• Bachelor’s degree in a related field or relevant
• 3+ years of experience in product management
• Experience in bringing at multiple product features from conception to launch
• Experience in managing consumer-facing applications across digital platforms such as native mobile apps, responsive web, interactive platforms
• Clear understanding of data structures, performing analysis to track success metrics
• Experience in working with engineering team and in Agile/Scrum development process
• Self-starter with relentless curiosity and creativity in pursuit of growth
• Comfortable with self determination in an ambiguous environment

About Doctor Anywhere:

Doctor Anywhere (DA) is a regional tech-enabled, omnichannel healthcare provider delivering care to 2.5 million users across 6 countries in Southeast Asia. Founded in 2017 with a mission to make healthcare simple, accessible, and efficient for all, DA leverages technology to enable individuals towards preventive, long-term health via holistic offerings including our telehealth app, physical clinics and pharmacies, mental wellness, specialist consults, and also an online health & wellness marketplace for supplements, healthy snacks, home-based health screening and vaccinations.

DA’s goal is to build a regional digital healthcare ecosystem, advanced by the 3,000 GPs and specialists within our regional network, over 1,000 corporate organisations, and 25 regional insurers we work with. Grounded in our motto “Keep Going, Keep Growing”, our team strives towards excellence, with innovation and collaboration at our core, and values diversity in perspectives brought by every member. Join us in our mission to transform Southeast Asia’s healthcare future!