About the team

Your Healthcare Journey, Simplified

The Care Experience Team is dedicated to providing a seamless and personalized healthcare journey for every patient. We understand that navigating medical care can be complex, so we offer comprehensive support every step of the way. From scheduling appointments and answering insurance questions to assisting with pre-authorizations and letters of guarantee, our team simplifies the process, personalizes your experience, and provides expert guidance, allowing you to focus on your health while we handle the rest

About the role

We are looking for a Specialist Partner Lead to join our Care Experience team to help Doctor Anywhere in accelerating growth and driving success of our business across the region. You will primarily look to develop partnerships with external specialist doctors to develop a strong foundation of specialist networks to support in providing care for local / overseas patients.

The ideal candidate will need to have exceptional drive and energy to work in fast-paced environment, strong financial and analytical skills, a can-do attitude, and be adept in managing stakeholders across the organisation

This role is based in Singapore and reports directly to the Head of Care Experience

A summary of the key responsibilities are as follows:

• Identify and source for new specialists and hospitals in Singapore to be onboarded into our ecosystem to provide access to care for patients
• Foster relationships with our existing partner network of specialists, addressing their needs and troubleshoot any operational issues promptly
• Coordinate with internal stakeholders to onboard partnering doctors into our tech-enabled system to support patient referral flow from all channels. Drive alignment and communications across multiple teams to ensure smooth running of operations
• Track and report key operational / financial indicators on specialist network performance to senior management

About you

• Bachelor’s degree in Business Administration, or any related field.
• Minimum of 5 years of working experience in a business development, partnerships or sales role, preferably in the Healthcare sector
• Proven track record of strategic account management and success in leading and growing partnerships with both internal and external stakeholders
• Excellent interpersonal and communication skills
• Data-driven mindset to develop actionable strategies in account management based on data-driven insights
• Comfortable with advanced functionality of Microsoft Office tools (e.g. Powerpoint, Word and Excel)
• Genuine curiosity and strong desire to continuously learn and grow
• A start-up attitude - you take full ownership of things that you do, willing to go out of your comfort zones and take on new challenges.
• Comfortable with ambiguity and flexible to learn new things - we’re not done growing, and heading into uncharted territories is part of the fun!
  
  

About Doctor Anywhere

Doctor Anywhere (DA) is a regional tech-enabled, omnichannel healthcare provider delivering care to 2.5 million users across 6 countries in Southeast Asia. Founded in 2017 with a mission to make healthcare simple, accessible, and efficient for all, DA leverages technology to enable individuals towards preventive, long-term health via holistic offerings including our telehealth app, physical clinics and pharmacies, mental wellness, specialist consults, and also an online health & wellness marketplace for supplements, healthy snacks, home-based health screening and vaccinations.

DA’s goal is to build a regional digital healthcare ecosystem, advanced by the 3,000 GPs and specialists within our regional network, over 1,000 corporate organisations, and 25 regional insurers we work with. Grounded in our motto “Keep Going, Keep Growing”, our team strives towards excellence, with innovation and collaboration at our core, and values diversity in perspectives brought by every member. Join us in our mission to transform Southeast Asia’s healthcare future!

Not for you? We have other opportunities that may interest you or someone you know. Feel free to visit us at our careers page - https://doctoranywhere.com/job-listing/ for more information.