With our fingers always on the pulse on the latest developments and technologies in education, the Growth team works to develop strong partnerships with K-12 schools and personalize solutions to support them. We’re an international team specializing in our own regions but united by our common goal of making education accessible to students worldwide. If you are passionate about making a positive impact in the education sector and are a driven self-starter with a knack for networking, join our K-12 partnerships team to be an advocate for Cialfo!

What You Will Be Doing:

• Assist associate director to handle daily students & parents real-time inquiries via WeChat/ email/phone and necessary tracking and feedback on designated cases
• Manage short-term program related inquiries aligned with service level agreements.
• Accepts designated, business-focus projects to compile information, research, and present final projects during the internship.
• Other real-time work arranged by the department director

About You

• Qualifications
• Bachelor’s/ Master’s degree in the relevant field.
• Experience
• Proven track record of good customer service and prospecting to create new leads, achieving personal and team goals.
• Experience WeChat community management.
• Proficiency with Excel is highly preferred.
• Skills & Qualities
• Experience selling B2C preferred.
• Interested in joining a fast-growing education technology startup.
• Result oriented, disciplined, methodological, resilient.
• Coachable and value feedback.
• Strong remote communication skills.
• Strong interpersonal and communication skills.
• Good bilingual expression and communication skills in Chinese and English, especially reading and writing.

补充说明：

飞汇相关具体工作内容：

• 负责飞汇家长私域群的日常维护，用户使用前中后答疑。完成完整的销售闭合。
• 协助经理进行现有社群活动内容的策划及运营，挖掘潜在用户渠道，建设多样化的裂变方式
• 建立和优化社群管理机制和激励机制。调动用户的社群活跃度。
• 分析用户行为数据，并能根据数据结果及时调整运营策略。
• 洞察留学支付细分领域动态和趋势，通过现有渠道吸引新用户，同时能够主动开发潜在渠道

冬校夏校具体工作内容

• 1. 调研，整理，比较，分析现有市面上冬令营，夏令营项目。
• 2. 整理流程化现有的销售，行前服务板块。
• 3. 负责签约付款后行前服务的家长学生一对一咨询，并做好客户记录。