Job Description

Join the team redefining how the world experiences design.

Hey, hello, hiya, g'day, mabuhay, kia ora, 你好, hallo, vítejte, namaste!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our headquarters is in sunny Sydney, Australia, but our team spans the globe. While we support flexible, remote-friendly ways of working, for this role, we’re focusing on Bangalore so we can best support our teams and keep collaboration flowing.

What you’d be doing in this role

Who are Canva Creators?
Canva Creators are professional graphic designers who publish elements and templates to the marketplace in multiple local languages.

In this role, you’ll design and execute strategies that onboard, inspire, and nurture passionate creator community members—building programs from the ground up while championing Canva’s brand and values.
You’ll combine creativity with data-driven insights to identify opportunities, measure impact, and overcome challenges, turning big ideas into actionable initiatives. As a natural community leader, you’ll thrive in ambiguity, foster meaningful connections, propose a new way of working for designers, build networks with Canva users, and provide them with new opportunities through the Canva community.

• Define and execute India Creators community strategy, aligning with product priorities and cultural moments to drive local impact.

• Build and manage India Creators community, fostering growth, engagement, and a sense of belonging among contributors.

• Identify and nurture creative talent, ensuring creator outputs align with visual trends and Canva’s quality standards.

• Collaborate cross-functionally with content, marketing, SEO, product and global teams to design and deliver impactful initiatives and campaigns.

• Craft clear and inclusive communications that inspire, inform, and engage creators across multiple channels.

• Create strong feedback loops, providing structured, actionable feedback to help creators optimize their content and continuously improve over time.

• Use data and insights to measure community health, track content performance, and optimize programs for impact.

• Act as a relationship-builder, offering empathetic support, detailed guidance, and proactive engagement to strengthen creator trust and retention.

• Support collaboration between the creators community and other communities (such as educators and business users), and, when needed, help with communications and event planning for other communities as well.

Qualifications

What we're looking for

• 5+ years of experience in community management and program management (or related fields), with a proven track record of building and scaling thriving creative or other communities.

• Strong relationship builder, able to develop trust and maintain close ties with creators, communities, partners, and internal stakeholders.

• Collaborative operator, experienced in working cross-functionally with content, SEO, marketing and global teams to align on strategy and drive impact.

• Adaptable and proactive, skilled at balancing long-term program building with short-term campaign execution in a fast-paced environment.

• Hands-on with community management platforms (e.g. Discord, Facebook Groups, WhatsApp), and skilled at creating engaging community experiences.

• Event planning expertise, able to coordinate and deliver both online and offline activations that inspire and connect creators.

• Analytical mindset, with the ability to turn creator and content performance data into actionable insights that improve program outcomes.

• Strong public speaking and facilitation skills, with experience running webinars, workshops or training sessions.

• Experience working in global organisations, with the ability to balance global strategy and local execution.

• Comfortable with productivity and marketing tools such as Canva, Google Suite, Hubspot, Mailchimp, Looker or equivalent for tracking, reporting, and communications.

• Deep knowledge of Indian creative and cultural landscape, with the ability to identify trends, nurture talent, and guide creators to produce culturally relevant content spanning multiple languages.

• Content savvy and creative thinker, with familiarity in content creation (design, short-form video, social media campaigns) and a strong grasp of visual and community trends.

• Excellent communication skills in Hindi and English, both written and verbal, with an empathetic and inclusive tone.

• A passion for design, content, and storytelling, and excitement for Canva’s mission to empower the world to design.

Additional Information

About the Role

In India, our mission is to empower people across the country to design and express themselves, regardless of language, geography, or background. India represents one of Canva’s most important growth opportunities, with a deeply diverse language ecosystem, a rapidly expanding creator economy, and millions of users coming online for the first time. Our goal is to make Canva feel intuitive, accessible, and truly local for users across India.

The India Creators Community Manager will lead the growth and engagement of Canva’s Creators community program, spanning multiple languages.