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People Operations Business Partner
Amber Electric
People & HR, Operations
Melbourne, VIC, Australia
Posted on Jan 21, 2025
⚡About Amber
Amber is a new way to buy and sell power, designed for a world powered by
renewable energy. We give customers direct access to the real-time wholesale
electricity price as it varies every 30 mins and the technology to shift more of their
energy usage to the times when cheaper renewables are available in the grid. It’s
a cheaper way to buy power, a smarter way to sell power, and the fastest way for
Australia to reach 100% renewable energy.
We are growing rapidly and have tens of thousands of customers who love what
we are doing and a great product that will play a significant role in driving Australia
towards a renewable future. We are backed by Australia’s leading VCs (including
Square Peg Capital and Main Sequence Ventures), impact-focused investors and
individuals, and most recently by Commonwealth Bank and NRMA.
We’re now at a critical moment in taking the business to real scale as we disrupt a
huge market for the better. You’d be a part of a rapidly growing team of over 150,
with expertise across energy, technology, marketing, and operations. We’re
committed to building a diverse and inclusive workplace and a great culture of
people who love coming to work to build a better world.
💻 About the role
As a People Operations Business Partner, you’ll play a key role in supporting
Amber’s growth by partnering with managers to develop and execute projects that
eliminate high friction, amplify community and set our people up for success.
At Amber, we believe that enabling a culture where everyone is set up to do the
best work of their lives and feels connected and supported is the most important
thing we can do to ensure our long-term success. We see managers as the key
drivers of our people processes and strategy, and People Ops works closely with
leaders to reduce friction across the organisation. We are a lean team who likes to
simplify the overcomplicated.
Reporting to the Senior People Operations Manager, the ideal candidate is a
People Ops all-rounder that is energised by solving complex problems and has a
strong strategic and operations mindset. You’re a self-starter who is results oriented,
loves coaching people, and is constantly looking for ways we can do
things better.
If you enjoy building things from scratch and you’re excited to create a seamless,
remarkable employee experience in a fast-growing start up then we’d love to hear
from you.
👉🏽 Responsibilities
- Advise and coach managers across people-related areas, such as performance management, employee engagement and change management
- Use employee feedback to improve the effectiveness of Amber’s core people processes
- Develop new initiatives to reduce friction & help us scale
- Ensure our people processes are well documented and promote self-service
- Identify and implement ways (in addition to current practice) to upskill our people managers
- Proactively develop and maintain relationships with key stakeholders
- Coordinate payroll processes with accurate and timely delivery
- Respond to employee queries promptly and effectively
- Ensure compliance with legal requirements, developing and implementing workplace policies and procedures as needed
- Facilitate a meaningful end-to-end employee engagement program, taking action to change what needs attention
- Leverage data and analytics to provide insights and inform our overall approach
👉🏽 Key Requirements
- Several years of experience in People Operations / HR Business Partner roles (or equivalent)
- Solid understanding of employment, discrimination and equal opportunity laws, and the relationship between policies, employment contracts, awards and agreements
- Proven ability to work cross-functionally, building and maintaining trust with internal stakeholders, particularly managers and senior leaders
- Previous experience developing and managing employee-facing initiatives end-to-end
- Outstanding communication skills; experienced in writing employee content, official documentation, and designing and delivering training
- Confident in complex problem solving and decision making, especially when operating in the ‘grey’
- Bachelor’s degree or equivalent work experience
👉🏽 Nice to haves
- Prior experience at a growth stage start-up or tech company, understanding the joys and pain points
- You’re passionate about technology, energy and/or the environment
- Experience in payroll
🎓 What you’re good at:
- You’re a people person - you’re empathetic, you care about employee and manager problems, and people feel they can trust you
- You’re an excellent communicator - you know the right words and tone to use based on the circumstances
- You’re a problem-solver - you embrace challenges, think on your feet and work strategically to find solutions
- You are analytical - you love measuring success and finding out the why, and you’re detail-oriented
- You’re persistent - you will be working in a fast-paced and changing environment, often faced with hurdles to jump, but you adapt well to change and can deal with pressure
🎉 Benefits
- Be part of a growing technology start-up that will shape the future of renewable energy in AU
- Flexible working arrangements available, with regular WFH arrangements and a central hub in Melbourne CBD
- We offset 100% of your carbon footprint for as long as you work with us (via Nul)
- Equitable gender-neutral parental leave policies
- An external Employee Assistance Plan (EAP) for mental health support
- Employee share option plan (ESOP) in Amber
- Annual Learning & Development budget to support your personal growth
- Additional Personal Time Off (PTO) between Xmas & New Year
This is a full-time role to be based ideally from Melbourne, but we are also open to considering the right candidate anywhere within Australia.
We are also open to you working 4 days a week, or other suitable flexible working
arrangements.
We do have an office in the Melbourne CBD, where we work flexibly between the office and home. For those based in Sydney, catch up in a co-working space, or if you are based elsewhere in Australia, you will work from home. We expect to remain Melbourne-based but maintain flexibility.
🌈 If this kind of work gets you excited, we'd love to hear from you!
Even if you don’t meet 100% of the requirements listed above, we still encourage you to apply. We're open to all backgrounds and encourage people from underrepresented groups to apply. We never discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.
Our Hiring Process is as below:
- A screening interview with our talent team
- A take-home project to complete, roughly 2-4 hours
- A follow up interview to discuss your project and your skills & experience with
the Hiring Manager and the People Ops team
- A culture interview with two of our Amber Culture Champs
- A final chat with our co-CEO and another Executive Leadership team member
Only shortlisted candidates will be contacted and applications will be accepted only from candidates already based in Australia, preferably Melbourne, and with full working rights.
No recruitment firms please. We've got this!